Frequently asked questions

One this page you will find answers to some commonly asked questions about our residential block management services and block management services in general. The Q and As cover management, maintenance, accounts and legal topics.

Can’t find the answer to a question here? Use the contact options at the bottom of this page to get in touch with the Hive Block Management team. We’ll be happy to answer any query you may have.

Hive Block Management | Management FAQs

Management FAQs

Hive Block Management FAQs 1
Is it easy to change management agents?

Yes very easy – you would call us in the first instance for a quote and then once you’re happy contact your current agent to give notice.

Hive Block Management FAQs 2
How long does it take to transfer management?

Realistically anywhere from between 1-3 month depending on the quality of the information we receive from your current managing agent.

Hive Block Management FAQs 1
What’s you management fee and are there any upfront costs?

There are no upfront costs and the fee charged per unit will vary from block to block dependent upon size and the level of management required. We take no commission from any suppliers or contractors.

Hive Block Management FAQs 1
Will we be assigned a specific block manager?

Yes, you will be assigned a specific manager who will get to know your development in great detail enabling them to react quickly to any requirements.

Hive Block Management FAQs 1

Can I get hold of someone out of hours?

Yes, you will be given a 24 hour emergency contact number.

Hive Block Management FAQs 1
How many years have you been involved in property management?

As a group we have been involved in both block management and residential lettings since 1984

Hive Block Management FAQs 1

What kind of property do you manage?

We manage every type of development imaginable from historic listed conversions to new state of the art PRS developments.

How often will you inspect our block?

As standard we carry out quarterly inspections of each development providing a report highlighting any areas for concern.

Hive Block Management FAQs 1

Many units here are let to tenants who do not always care for the development in the same way owner occupiers do. How do you ensure that all tenants abide by the block rules?

We work very closely with landlords and agents to ensure tenants are aware from the day they move in of the rules and regulations in place for each development. In the first instance we will try and address any issues using dialogue but persistent offenders will be dealt with swiftly and we would request landlords serve the relevant notices to remove them from the development as soon as legally possible.

Hive Block Management FAQs 1

What areas do you cover?

We cover Lancashire, Greater Manchester & Merseyside

Hive Block Management | Maintenance FAQsMaintenance FAQs

Hive Block Management FAQs 1
How do you ensure you select tried and tested trades people?

Having been in the business for over 30 years we have an exceptional network of tried and tested tradesmen, who combine high quality service with realistic rates and do not charge call out fees when quoting.

Hive Block Management FAQs 2
Can we retain the services of existing contractors?

If you have contractors that you currently use that you would like to continue using we are happy for that to continue based on them providing us with the necessary certification and PL insurances.

Hive Block Management FAQs 1
Do you add fees or surcharges to the cost of major works.

No we do not add any fees or commissions to any works carried out – section 20 consultations are included within the management fee.

Hive Block Management FAQs 1

Do you provide reports on outstanding jobs and scheduled maintenance?

When we take over your development you will be given a password enabling you to log in at any time to our Resident system allowing you to see real time updates on all outstanding or scheduled maintenance.

Hive Block Management FAQs 1

How do you ensure you get the best possible price on contracted services?

As part of Residents buying group we are able to get large discounts off all contracted services, based on other developments we have taken over the average saving is usually in the region of 15%-25% on services such as insurance and utilities.

contact hive block management


Manchester: 0161 466 0331
Liverpool: 0151 945 0031
Preston: 01772 398112
Blackpool: 01253 360174

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