You’ll be pleased to know that we’re not just another call centre! We understand that contact with your block manager is key and as such we are on call 24/7 to help in any emergency situation.
Phone us during office hours
During office hours, call us anytime on one of the following numbers, Manchester 0161 466 0331, Liverpool 0151 945 0031, Preston 01772 398112, Blackpool 01253 360174.
When we take over a new property each customer gets the mobile number of their property manager who is instructed to always pick up calls during business hours.
Out of hours
We run a effective after-hours emergency service. You can call us 365 days a year, around the clock – and whether you have a large or small problem, it will be dealt with quickly and effectively
Speak to a Director
If you have a problem or issue that you think isn’t being dealt with effectively, escalate it to one of our Directors.
You can contact Matt Eastham directly at firstname.lastname@example.org. He will respond in person within a few hours, or for emergencies you can call him on his mobile number which you will be given when we start managing the property.